1 Customer Service

Schedule 8:00AM- 5:00PM Monday-Friday

A Customer Service Representative (CSR) is the first point of contact for any customer who has a question or an issue with a product or service the company sells. They have many responsibilities like answering inbound phone calls, addressing customers’ questions about products and services, and processing payments or returns. As the first point of contact for Sherrill Furniture we are looking for a candidate that is upbeat, and willing to go the extra mile for our customers. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints.

Skills Needed: 

At least 2 years of Customer Service Experience.

Knowledgeable with Microsoft Word and Excel. 

Ability to multitask

Benefits: 

Paid Holidays & Vacations

Weekly Bonuses

401K 

Insurance after 30 days of employment (Medical, Vision, Accident & Dental) 

Company paid life insurance